Operations Administrator & Customer Support

AWP Safety, Inc; Phoenix (AZ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Life insurance

HSA

FSA

401(k)

PTO

Paid holidays

Diversity award

Job summary

AWP Safety, Inc in Phoenix, AZ is seeking an Operations Administrator to support the Billing, Operations and Branch teams. You will handle orders, time entries, and customer inquiries while maintaining accuracy and diplomacy in all communications.

Ideal candidates have 1–3 years of office admin experience, payroll exposure, and strong Microsoft Office skills. The role offers full-time hours with competitive hourly pay and strong benefits in a safety-forward environment.

Qualifications

• 1-3 years' experience office admin
• Payroll and/or accounting experience
• Ability to multitask
• Knowledge of construction, traffic control, or infrastructure industries preferred
• Strong written and verbal communication; bilingual a plus
• Proficient in Microsoft Office suite; Dynamics 365 and Salesforce a plus
• Results-driven, friendly, independent with positive attitude

Responsibilities

• Collaborate with Billing Specialist, Operations Manager and Branch Manager on orders and customer needs
• Assist with time entries and validation of work orders
• Answer incoming calls and route to the right person
• Respond and email company-wide in a timely manner
• Provide customer support via email, phone, or in person
• Inform customers of promotions or sales
• Learn and communicate all AWP products and services
• Comply with safety standards and procedures
• Support sales strategies with team members
• Assist Branch/Operations Manager with other duties as assigned
• Engage in company safety programs

Skills

Office administration

Payroll experience

Multitasking

Communication skills

MS Excel

Dynamics 365

Salesforce

Microsoft Teams

Microsoft Office

Tools

Dynamics 365

Salesforce

MS Excel

Teams

Microsoft Office

Job description

AWP Safety, Inc in Phoenix, AZ is seeking an Operations Administrator to support the Billing, Operations and Branch teams. You will handle orders, time entries, and customer inquiries while maintaining accuracy and diplomacy in all communications.

Ideal candidates have 1–3 years of office admin experience, payroll exposure, and strong Microsoft Office skills. The role offers full-time hours with competitive hourly pay and strong benefits in a safety-forward environment.