Operations & Administration Manager

Commonwealth Senior Living; Haddam (CT); On-site; USD 60,000 - 65,000; Full time

Job summary

Commonwealth Senior Living is seeking a Business Office Manager to oversee administrative and business functions of the community. You will work closely with the Executive Director to ensure smooth operations, maintain resident and employee records, and handle financial tasks using Yardi.

The role requires strong organizational skills, English proficiency, and experience in administrative or bookkeeping duties, including payroll and AP/AR.

Qualifications

• Minimum Associates’ Degree; Bachelors’ Degree preferred.
• Must be able to read, write, speak and understand the English language.
• Experience preferred in an administrative position and/or bookkeeping. Experience in payroll, accounts payable and/or accounts receivable, preferred.
• Intermediate to high skill level with computer application systems is essential.
• Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.
• Acceptable driving record (required driver)
• Solid organizational skills and ability to meet deadlines.

Responsibilities

• Enter data in Yardi as needed for departments.
• Supervise and mentor the Receptionist.
• Be the community HR and Accounting contact.
• Type memos, reports, and documents requested.
• Maintain resident files and emergency numbers.
• Protect resident confidentiality and rights.
• Know community services and rates.
• Make daily bank deposits.
• Maintain Resident Fund Accounts if applicable.
• Perform Yardi tasks and share data with Home Office.
• Reconcile petty cash and mail reports to Home Office.
• Track receipts and mail monthly; manage supplies.
• Handle semi-monthly supply orders.

Skills

Communication skills

Organizational skills

Deadline orientation

Team leadership

Customer service

Education

Associate degree

Bachelor's degree preferred

Tools

Yardi

Payroll software

Office software

Job description

Commonwealth Senior Living is seeking a Business Office Manager to oversee administrative and business functions of the community. You will work closely with the Executive Director to ensure smooth operations, maintain resident and employee records, and handle financial tasks using Yardi.

The role requires strong organizational skills, English proficiency, and experience in administrative or bookkeeping duties, including payroll and AP/AR.