Business Office Manager

Strive Solutions; Fall City (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Strive Solutions is seeking a Senior Business Office Administrator to lead the business office operations in a senior living community in Fall City, WA.

The role focuses on accounts payable, resident billing, payroll, and compliance, with responsibility for accounting close activities and producing financial statements while supervising front desk staff and delivering professional resident and family service.

Qualifications

• Strong accounting and reconciliation skills.
• Experience with accounts payable and resident billing.
• Payroll administration knowledge.
• Supervise front desk staff and customer service.
• Communication with residents, families, and staff.

Responsibilities

• Manage accounts payable and resident billing processes.
• Support accounting close activities and prepare financial statements.
• Oversee hiring, onboarding, and personnel changes with proper documentation.
• Handle payroll administration and ensure employment compliance.
• Supervise front desk staff and maintain strong customer service.

Skills

Accounting

Accounts Payable

Payroll

Staff Supervision

Hiring & Onboarding

Financial Statements

Interpersonal Communication

Confidentiality

Job description

Senior Business Office Administrator responsible for leading the business office operations in a senior living community.

• Manage accounts payable and resident billing processes.
• Support accounting close activities and prepare financial statements.
• Oversee hiring, onboarding, and personnel changes, ensuring proper documentation and process completion.
• Handle payroll administration and maintain employment compliance.
• Supervise front desk staff and ensure effective day-to-day customer service.
• Communicate professionally with residents, families, and employees.

Key qualifications/skills: strong accounting and reconciliation skills, attention to detail, people leadership, confidentiality, payroll and compliance knowledge, and excellent interpersonal communication.