Operations & Admin Support Specialist

Dexian; Prescott (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Dexian seeks a dedicated Support Technician to provide critical administrative, customer intake, and service support in a fast-paced office. You will manage emails, calls, and requests, coordinate tasks, maintain records, and produce reports using Outlook, Teams, Excel, Word, and PowerPoint.

The role replaces departing staff and ensures smooth daily operations across departments, requiring four+ years of office experience and strong detail orientation.

Qualifications

• High school diploma or GED required.
• 4+ years of experience in advanced administrative roles or equivalent education/experience.
• At least four years of experience using Word, Excel, and PowerPoint or similar software applications.
• Demonstrated advanced proficiency in MS Office Suite, including Outlook, Teams, Excel, Word, and PowerPoint.
• Knowledge of specialized administrative functions and their practical application to complex business situations.
• Strong organizational, coordination, and research skills.
• Ability to multitask, prioritize conflicting demands, and maintain meticulous attention to detail in a fast-paced environment.

Responsibilities

• Manage and prioritize customer intake, phone inquiries, email correspondence, and service requests in a busy office setting.
• Coordinate multiple administrative tasks simultaneously while maintaining accuracy and responsiveness.
• Gather, verify, track, and maintain records, reports, and supporting documentation.
• Use administrative tools such as Outlook, Teams, Excel, Word, PowerPoint, and other relevant systems to facilitate business operations.
• Conduct research, compile data, and prepare reports or presentations for team and management use.
• Act as a communication link between customers, team members, and internal departments, providing professional customer support.

Skills

MS Office Suite

Administrative coordination

Multitasking

Detail oriented

Communication skills

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Teams

Job description

Dexian seeks a dedicated Support Technician to provide critical administrative, customer intake, and service support in a fast-paced office. You will manage emails, calls, and requests, coordinate tasks, maintain records, and produce reports using Outlook, Teams, Excel, Word, and PowerPoint.

The role replaces departing staff and ensures smooth daily operations across departments, requiring four+ years of office experience and strong detail orientation.