Operations Admin Specialist - Early Morning Data & Service

FedEx Group; Pittsburgh (Allegheny County); On-site; USD 23,000 - 32,000; Full time

Job summary

FedEx Group is seeking a detail-oriented clerical associate in Plum, PA to support hub and station operations. You will handle data entry, file management, and customer inquiries while ensuring accurate document handling and timely communication with customers.

Responsibilities include generating reports, addressing damaged or misaddressed packages, and maintaining proper records. Strong MS Office skills and professional customer service are essential for success.

Qualifications

• High school diploma or GED required.
• Typing and data entry skills essential.
• Proficient in Microsoft Office and web-based applications.
• Strong customer service orientation.
• Excellent time management and multitasking abilities.

Responsibilities

• Provides clerical support to management and operations, including filing, photocopying, and answering phones.
• Reviews, researches and enters data in various systems to support the functional area.
• Compiles data and generates reports for management review.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with audits by retrieving data and files for review.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group is seeking a detail-oriented clerical associate in Plum, PA to support hub and station operations. You will handle data entry, file management, and customer inquiries while ensuring accurate document handling and timely communication with customers.

Responsibilities include generating reports, addressing damaged or misaddressed packages, and maintaining proper records. Strong MS Office skills and professional customer service are essential for success.