Operations Admin II — Early-Morning Hub Support

FedEx Group; Roseville (MN); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx Group in Roseville, MN is seeking a clerical and administrative professional to support hub and station operations, customer service, and loss prevention activities. You will handle data entry, reporting, and frontline inquiries while helping ensure timely delivery and accurate package handling.

Minimum two years in customer service or clerical work; HS diploma or GED required. Schedule includes early hours; minimal travel and an emphasis on accuracy and speed in a fast-paced environment.

Qualifications

• General clerical capabilities including typing, data entry, filing and handling phones.
• Experience in data review and creating regular/adhoc reports for management.
• Customer service skills to resolve inquiries effectively.

Responsibilities

• Provides clerical support to management and operations, including photocopying, filing, faxing, emailing and answering calls.
• Reviews and enters data in systems to support functional areas.
• Compiles data and prepares reports for management review.
• Serves as frontline customer service to address inquiries and issues.
• Assists with audits by retrieving data for review.
• Supports loss prevention by searching addresses and ensuring packages are in good condition.
• Prioritizes workflow to maximize same-day delivery possible.
• Ensures proper scan statuses and handles damaged or misaddressed packages.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group in Roseville, MN is seeking a clerical and administrative professional to support hub and station operations, customer service, and loss prevention activities. You will handle data entry, reporting, and frontline inquiries while helping ensure timely delivery and accurate package handling.

Minimum two years in customer service or clerical work; HS diploma or GED required. Schedule includes early hours; minimal travel and an emphasis on accuracy and speed in a fast-paced environment.