Operations Admin Pro: Hub & Dispatch Support

Federal Express Corporation; Augusta (ME); On-site; USD 25,058 - 37,663; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. You will handle damaged and misaddressed packages, assist customers as the first point of contact, and support audits and reporting.

The role emphasizes data entry, timely processing, and effective communication in a fast-paced distribution center environment.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience preferred.

Responsibilities

• Provide clerical support (copying, filing, faxing, emailing, phone).
• Enter data in systems to support functional areas and compile regular/adhoc reports.
• Serve as frontline customer service and resolve inquiries or escalate as needed.
• Assist with audit activities and data retrieval for reviews.

Skills

Typing

Data entry

Customer service

Time management

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. You will handle damaged and misaddressed packages, assist customers as the first point of contact, and support audits and reporting.

The role emphasizes data entry, timely processing, and effective communication in a fast-paced distribution center environment.