Operations & Admin Leader | Office Manager

Culligan By WaterCo; New City (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Product Discounts

Job summary

Culligan by WaterCo is seeking an Office Administrator to supervise daily office operations, oversee administrative staff, and ensure accurate records. The role supports scheduling, hiring, coaching, and policy compliance while coordinating billing, payroll, and financial reporting.

The candidate will manage customer service, billing processes, and transactions, collaborating with management to improve processes. Strong communication and organizational skills are essential.

Qualifications

• Associate or bachelor's degree in accounting, Business, Finance, Business Administration, or a related field preferred.
• Two or more years of experience in business office functions or an equivalent combination of education and relevant experience.
• Three to five years of experience in office management, finance, accounting, or a similar leadership role preferred.
• Experience supervising or managing administrative or customer service employees.
• Knowledge of general accounting, billing, accounts receivable, collections, accounts payable, and expense management practices.
• Experience with budget analysis, financial reporting, and variance analysis preferred.
• Strong customer service and problem-solving skills.
• Excellent written and verbal communication skills with the ability to work effectively with customers, employees, and management.
• Demonstrated ability to communicate performance expectations, coach employees, and document performance concerns appropriately.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office and the ability to learn and utilize company business systems.
• Ability to operate standard office equipment.
• Regular and predictable attendance is required.
• Local travel between Culligan locations may be required.

Responsibilities

• Manage daily office operations and administrative activities.
• Supervise, support, and develop customer service representatives, front desk personnel, and administrative staff.
• Assist with employee scheduling, work assignments, performance reviews, hiring, coaching, and disciplinary documentation in accordance with company policies.
• Maintain accurate office records, customer files, contracts, employee documentation, and company records.
• Ensure compliance with company policies, procedures, and applicable federal, state, and local regulations.
• Coordinate office equipment maintenance and maintain appropriate office supply inventory.
• Serve as manager-on-duty on an as-needed basis.
• Complete special projects, requests, and assignments as needed.

Skills

Businesscommunication

Leadership

Customer service

Problem solving

Organizational skills

Education

Associate or bachelor’s degree in accounting, Business, Finance, Business Administration, or related field

Tools

Microsoft Office

Job description

Culligan by WaterCo is seeking an Office Administrator to supervise daily office operations, oversee administrative staff, and ensure accurate records. The role supports scheduling, hiring, coaching, and policy compliance while coordinating billing, payroll, and financial reporting.

The candidate will manage customer service, billing processes, and transactions, collaborating with management to improve processes. Strong communication and organizational skills are essential.