Growth-Oriented Office Manager: Customer Ops & Leadership

CRH California Water, Inc. in; Santa Ana (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401k with company match

Full benefits package

Career advancement opportunities

Upskilling & promoting from within

Culligan equipment at home (free)

Job summary

Hall's Culligan is seeking an Office Manager to ensure smooth office operations, handle customer interactions, and support cross-functional teams. You will monitor communications, troubleshoot issues, manage scheduling and billing, and provide regular reports to the General Manager while upholding compliance standards.

The role offers a full-time schedule, PTO accrual, and a competitive salary range, with a full benefits package, 401k match after onboarding, and opportunities for career

Qualifications

• Experience leading and developing office teams.
• Strong customer service background and issue-resolution skills.
• Proven ability to coordinate with multiple departments to resolve complex problems.

Responsibilities

• Monitor and respond to customer inquiries via phone and email.
• Coordinate scheduling, billing, and office tasks to support operations.
• Produce regular reports for the General Manager and ensure compliance standards.

Skills

Customer service

Accounts receivable

Call center

CRM software

Leadership

Time management

Tools

CRM software

Job description

Hall's Culligan is seeking an Office Manager to ensure smooth office operations, handle customer interactions, and support cross-functional teams. You will monitor communications, troubleshoot issues, manage scheduling and billing, and provide regular reports to the General Manager while upholding compliance standards.

The role offers a full-time schedule, PTO accrual, and a competitive salary range, with a full benefits package, 401k match after onboarding, and opportunities for career