Operations Admin II: Data, Records & Customer Service

Federal Express Corporation; Lake Orion (MI); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation in Lake Orion, MI is seeking a clerical/administrative associate to support hub and station operations. You will handle data entry, records management, and customer inquiries, ensuring timely processing and accurate reporting.

The role emphasizes strong organizational skills, proficiency with Microsoft Office, and a commitment to quality and timely delivery. Minimal travel is required, with a Friday–Monday 2pm–8pm schedule.

Qualifications

• High School Diploma or GED required.
• Clerical or customer service experience preferred.
• Proficiency with Microsoft Office and data entry.
• Strong communication and time-management skills.

Responsibilities

• Provide clerical support for management and operations (photocopying, filing, faxing, emailing, answering calls).
• Enter and review data in systems; compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and records management tasks.
• Ensure proper scan statuses and timely package processing.

Skills

Typing

Data entry

Customer service

Time management

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Lake Orion, MI is seeking a clerical/administrative associate to support hub and station operations. You will handle data entry, records management, and customer inquiries, ensuring timely processing and accurate reporting.

The role emphasizes strong organizational skills, proficiency with Microsoft Office, and a commitment to quality and timely delivery. Minimal travel is required, with a Friday–Monday 2pm–8pm schedule.