Operations Admin II: Data, Customer Service & Logistics

FedEx Logistics; Bowling Green (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative associate for hub and station operations in Bowling Green, OH. You will handle various clerical tasks, assist with data entry, and serve as the first point of contact for customers, supporting timely delivery and issue resolution.

Preferred candidates have a High School Diploma or GED and prior clerical or customer service experience. The role includes standard office hours with minimal travel.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.

Responsibilities

• Provides clerical support to management and operational functions including photocopying, filing, faxing, emailing and answering calls.
• Reviews, researches and enters data in various systems to support functional area.
• Compiles data and prepares regular and ad hoc reports for management.
• Serves as frontline customer service to receive and resolve inquiries and issues.
• Assists with audits by retrieving data and files for review.
• Tracks metrics and prepares weekly reports for management review.

Skills

Clerical skills

Customer service

Data entry

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a clerical and administrative associate for hub and station operations in Bowling Green, OH. You will handle various clerical tasks, assist with data entry, and serve as the first point of contact for customers, supporting timely delivery and issue resolution.

Preferred candidates have a High School Diploma or GED and prior clerical or customer service experience. The role includes standard office hours with minimal travel.