Operations Admin I: Data, Records & Customer Support

Federal Express Corporation; Livonia (MI); On-site; USD 24,000 - 31,000; Part time

Job summary

Federal Express Corporation in Michigan is seeking a part-time clerical assistant to support hub and station operations, including records, quality assurance and customer service. You will process data, generate reports, and serve as the first line of contact for customer inquiries.

Qualifications include a high school diploma or GED and experience in clerical or customer service roles. Proficiency with MS Office and strong time-management skills are required for a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficiency with typing, data entry and office software.

Responsibilities

• Provides clerical support to management and operations.
• Reviews and enters data in systems; compiles regular reports.
• Serves as frontline customer service for inquiries.
• Maintains records and DOT files as needed.
• Tracks metrics and prepares weekly management reports.
• Routes IC inquiries to management for resolution.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Michigan is seeking a part-time clerical assistant to support hub and station operations, including records, quality assurance and customer service. You will process data, generate reports, and serve as the first line of contact for customer inquiries.

Qualifications include a high school diploma or GED and experience in clerical or customer service roles. Proficiency with MS Office and strong time-management skills are required for a fast-paced environment.