Operations Admin - Data, Records & Customer Service

FedEx Logistics; Livonia (MI); On-site; USD 24,000 - 31,000; Part time

Job summary

FedEx Logistics in Livonia, MI seeks a part-time clerical and administrative assistant to support hub and station operations, records management, quality assurance and customer service. You will handle data entry, reports, and serve as the first point of contact for customers with inquiries or issues.

This role requires accuracy and multitasking in a fast-paced environment; duties include supporting tight schedules, ensuring proper scan status, and assisting with DOT- required files.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, phone, copier, and fax.
• Microsoft Office and web-based applications experience.
• Strong time management, organization and multi-tasking in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing).
• Reviews, researches and enters data in systems to support functional areas.
• Compiles data and prepares regular/adhoc reports for management.
• Frontline customer service handling inquiries and issues.
• Assists with BCSA audit data retrieval and review.

Skills

Typing

Data entry

Phone

Copier

Fax

Microsoft Office

Web-based applications

Customer service

Time management

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Job description

FedEx Logistics in Livonia, MI seeks a part-time clerical and administrative assistant to support hub and station operations, records management, quality assurance and customer service. You will handle data entry, reports, and serve as the first point of contact for customers with inquiries or issues.

This role requires accuracy and multitasking in a fast-paced environment; duties include supporting tight schedules, ensuring proper scan status, and assisting with DOT- required files.