Operations Admin I: Frontline Support & Records

Federal Express Corporation; Show Low (AZ); On-site; USD 25,000 - 32,000; Full time

Job summary

Federal Express Corporation is hiring for clerical and administrative support across hub and station operations. You will handle records, data entry, reporting, and frontline customer service to resolve inquiries.

The role also supports quality assurance, loss prevention, and DOT file preparation while maintaining accurate records and timely communications. The position emphasizes data accuracy, multi-tasking in a fast-paced environment, and collaboration with management to ensure on-time

Qualifications

• General clerical duties and data handling skills.
• Ability to use standard office software and telephone systems.
• Strong customer service and organizational abilities.

Responsibilities

• Provides clerical support to management and operational functions.
• Reviews, researches and/or enters data in various systems.
• Compiles data and prepares reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with audits and DOT-related documentation.
• Tracks metrics and prep weekly reports.

Skills

Typing

Data entry

Customer service

Time management

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is hiring for clerical and administrative support across hub and station operations. You will handle records, data entry, reporting, and frontline customer service to resolve inquiries.

The role also supports quality assurance, loss prevention, and DOT file preparation while maintaining accurate records and timely communications. The position emphasizes data accuracy, multi-tasking in a fast-paced environment, and collaboration with management to ensure on-time