Operations Admin & Data Support Specialist

FedEx Group; Hermon (ME); On-site; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation is seeking a clerical/administrative assistant to support management and operations in a fast-paced environment. The role involves data entry, reporting, and frontline customer service to resolve inquiries and issues.

The position requires a high school diploma or GED and preferred prior clerical or customer service experience. Occasional audits and DOT-related documentation duties are included.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Typing, data entry and review; use of phone, copier, and fax.
• Microsoft Office software and web-based applications knowledge.
• Customer service skills to respond to requests professionally.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support (photocopying, filing, faxing, emailing and answering telephone).
• Review, research and/or enter data in systems to support respective functional area.
• Compile data and provide reports to management for review and decision.
• Serve as frontline customer service to receive, solve and/or elevate inquiries and issues.
• Assist with audit data retrieval for BCSA and maintain DOT files.
• Track IC settlements and prepare weekly management reports.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical/administrative assistant to support management and operations in a fast-paced environment. The role involves data entry, reporting, and frontline customer service to resolve inquiries and issues.

The position requires a high school diploma or GED and preferred prior clerical or customer service experience. Occasional audits and DOT-related documentation duties are included.