Operations Admin & Data Specialist

FedEx Corporation; Beltsville (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

FedEx is seeking a detail-oriented clerical associate to support hub and station operations, handling data entry, filing, and customer inquiries. You will ensure accurate records, timely scans, and responsive service to internal teams and customers.

The role involves resolving delivery issues, correcting addresses, and assisting with audits, with an emphasis on accuracy, speed, and teamwork in a busy environment.

Qualifications

• General business skills such as typing, data entry and review; use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to respond to requests.
• Time management, organizational and multi-tasking abilities for a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, phone).
• Review, research and/or enter data in systems to support functional area.
• Compile data and generate reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits by retrieving data and files for review.

Skills

Typing

Data entry

Phone usage

Microsoft Office

Customer service

Time management

Organization

Multi-tasking

Education

High School Diploma or GED

Tools

Web-based applications

Job description

FedEx is seeking a detail-oriented clerical associate to support hub and station operations, handling data entry, filing, and customer inquiries. You will ensure accurate records, timely scans, and responsive service to internal teams and customers.

The role involves resolving delivery issues, correcting addresses, and assisting with audits, with an emphasis on accuracy, speed, and teamwork in a busy environment.