Operations Admin & Customer Service Specialist

Pitt Ohio; Glen Burnie (MD); Sur place; USD 38 000 - 59 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, vision benefits + 401

Paid time off & holidays

Respectful, people-first environment

Well-maintained equipment & modern设施

Résumé du poste

PITT OHIO is seeking an Operations Admin-Customer Service at our Glen Burnie, MD location. This role supports customers via telephone, email, and fax, handling freight charges, pickups, tracing, and PODs.

The position involves data entry, invoicing, and cash handling for AR/AP, with a focus on accuracy and timeliness. The ideal candidate will have strong English communication, be proficient in MS Office, and adapt to a fast-paced environment.

Qualifications

• Must communicate effectively in English with internal and external customers.
• Excellent interpersonal communication skills required.
• Experience in transportation and/or customer service is a plus.
• Haz-mat or worker’s compensation experience is helpful.
• Strong problem solving and analytical ability essential.
• Proficient in Microsoft Office software products.
• Strong typing and ten-key skills required.
• Some duties may require night shift hours.
• Ability to adapt to changing tasks and priorities.

Responsabilités

• Communicate with internal and external customers about freight charges, pickups, tracing, tracking, and PODs.
• Data entry including scanning bills, P&D entry, fuel mileage, and payroll.
• Process paperwork and invoices; monitor checks and cash for AR/AP.
• Help process and monitor Haz-mat information for loads departing or arriving at the facility.
• Interact with and support supervisors, drivers, and dock workers.
• Assist in monitoring compliance across areas including new hires, safety, payroll, and AP.

Connaissances

English proficiency

Interpersonal communication

Hazmat experience

MS Office

Typing & 10-key

Problem solving

Adaptability

Night shift

Attention to detail

Outils

Microsoft Office Suite

Description du poste

PITT OHIO is seeking an Operations Admin-Customer Service at our Glen Burnie, MD location. This role supports customers via telephone, email, and fax, handling freight charges, pickups, tracing, and PODs.

The position involves data entry, invoicing, and cash handling for AR/AP, with a focus on accuracy and timeliness. The ideal candidate will have strong English communication, be proficient in MS Office, and adapt to a fast-paced environment.