Operations Admin Clerk

Lantabus; Allentown (Lehigh County); On-site; USD 21,000 - 29,000; Full time

Job summary

LANTA in Allentown is seeking a detail-oriented Clerk to handle daily booking and payroll for the location. You will record payroll data, manage schedules, answer inquiries, and support customer service operations.

The role requires a high school diploma, at least one year of related experience, and weekend availability. Proficiency in Microsoft Word and Excel is essential to perform duties accurately. LANTA is an equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• At least one year of related work experience.
• Ability to multitask in a fast-paced environment with deadlines.
• Professional attitude and demeanor in all situations.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Weekend availability on Saturdays and Sundays is required.
• Proficient in Microsoft Office (Word and Excel).
• Ability to perform mathematical calculations.

Responsibilities

• Daily booking and payroll for the location to which the clerk is assigned.
• Record payroll statistics and daily attendance.
• Answer consumer information calls and assist customer inquiries.
• Assign buses and manage operator schedules during certain hours.
• Maintain office filing systems and records.
• Communicate with Customer Service to supply schedules and disruption alerts when needed.
• Prepare run guides and copies of boards for drivers before board picks.
• Perform other duties as assigned.

Skills

Communication skills

Attention to detail

Organizational skills

Multitasking

Professional attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Word

Excel

Job description

Work Hours: Thursday, Friday, Monday - 11:00 AM - 7:30 PM

Saturday and Sunday - 7:00 AM - 3:30 PM

RESPONSIBILITIES:

The staff position responsible for the daily booking and payroll for the location to which the clerk is assigned. The duties include recording payroll statistics, daily booking, answering consumer information calls, and assisting with customer inquiries.

EXAMPLES OF WORK

• May be responsible for assigning buses to LANtaBus operators during certain hours.
• Responsible for daily processing of payroll, tracking attendance of LANtaBus operators.
• Ensuring proper allocation of resources.
• Responsible for daily booking of operator assignments including sick and vacation hold downs.
• Responsible for various reports and statistics as required.
• Manage office filing systems and maintain records
• Communicate with Customer Service to supply schedules and service disruption alerts when needed.
• Working with employees and vendors for processing uniform orders and maintaining records of employee uniform accounts.
• Tag lost and found items recovered from buses.
• Answer incoming phone calls from hotline.
• Other clerical duties as needed such as verifying policy change sign off with drivers, maintaining vacation picks for drivers, prepare run guides and copies of boards for drivers before board picks.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma or equivalent
• A minimum of one year's experience in related work.
• Works effectively in a fast-paced environment with competing priorities and frequent deadlines.
• Able to maintain a professional attitude and demeanor in all situations.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to operate office machines.
• Weekend availability (Saturdays and Sundays) is required.
• Ability to multitask independently with minimal supervision and guidance.
• Proficient in Microsoft Office, including Word and Excel.
• Ability to perform mathematical calculations.

LANTA is an equal opportunity employer. In accordance with anti-discrimination law, LANTA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information. LANTA conforms to the spirit as well as to the letter of all applicable laws and regulations.