Transportation Operations Clerk

NFI Industries; Cambridge (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

NFI Industries in Cambridge, MA seeks a Transportation Operations Clerk to support the Transportation Manager with daily administrative tasks and ensure accurate handling of documents and orders.

This 2nd shift role involves scanning and pairing documents, assisting in payroll data entry, coordinating with drivers, managing filing, and providing general clerical support to the Transportation team.

Qualifications

• 1–2 years of administrative/clerical experience.
• Strong customer service skills and experience.
• Excellent written and verbal communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Experience with MS Office is preferred.
• Experience in the transportation industry is a plus.
• Ability and availability to work extended hours including nights and weekends as needed by the customer.

Responsibilities

• Scans documents into the NFI system.
• Pairs scanned documents with corresponding order numbers in Synergize.
• Assists in payroll data entry.
• Collaborates with drivers and payroll to ensure accurate driver payments.
• Tracks safety performance and training.
• Provides phone and general clerical support as needed.
• Files POD and other paperwork.
• Assists with customer invoicing.
• Maintains driver and jockey safety compliance documents.
• Supports Transportation Manager and Operations team as needed.

Skills

Administrative/clerical experience

Customer service

Communication (verbal & written)

Organizational skills

Transportation industry experience (a+

Tools

MS Office

Job description

Overview

The Transportation Operations Clerk supports the Transportation Manager through the completion of daily administrative and clerical tasks.

This is a 2nd shift position

Responsibilities

• Scans documents into NFI system


• Pairs scanned documents with corresponding order numbers in Synergize


• Assists in payroll data entry


• Work with drivers and payroll to ensure accurate payment to drivers


• Track safety performance and training


• Assist with phones and various administrative and clerical duties as needed.


• Files POD and other paperwork


• Assists with customer invoicing


• Track, maintain, and troubleshoot driver and jockey safety compliance documents


• Provide assistance to Transportation Manager, members of the Operations team, and other area teams as needed.

Qualifications

• Experience, Education, and Training:


• 1-2 years of administrative/clerical experience


• Strong customer service skills and experience


• Strong communication (verbal and written) and interpersonal skills


• Effective organizational skills


• Computer applications experience including MS Office


• Experience in the transportation industry is a plus


• Ability and availability to work extended hours including nights and weekends as needed by the customer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.