Operations Admin Assistant - Impactful Support

Person Centered Services Care Coordination Organization, LLC; Town of Wellsville (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

20 Days PTO in first year, increasing

13 Paid Holidays

Health insurance options (Medical, &/&

401(k) with 50% match up to 3%

Life insurance and long-term-disabiliy

Lifestyle Spending Account up to $500

Wellness hours – 3 paid hours per week

Mentorship and ongoing coaching

Job summary

Person Centered Services is seeking an Administrative Assistant for Operations to provide comprehensive administrative and operational support to the Care Coordination and Support Department. You will handle office workflows, document processing, records management, mail coordination, and customer service to ensure smooth day-to-day operations.

Key duties include distributing Life Plans, processing signatures, managing EMR documentation, and maintaining department trackers, while upholding

Qualifications

• Basic office duties including typing, data entry, and document processing.
• Experience with Life Plans distribution and records management preferred.
• Must have reliable transportation and willingness to travel within service area.

Responsibilities

• Provide administrative and operational support to Care Coordination and Support Department.
• Manage mail, records, and confidential documentation per policies.
• Process Life Plans and signatures via mail and electronic channels.
• Upload and organize documents in EMR and other systems.
• Maintain trackers, spreadsheets, and databases to monitor tasks.
• Support enrollment documentation and correspondence with stakeholders.
• Assist with audits by retrieving and distributing documents and following up on actions.
• Protect confidentiality of PHI and sensitive information.

Skills

MS Word

MS Excel

Communication

Organization

Confidentiality

Cultural competence

Education

High School Diploma/GED

Associates Degree

Tools

Microsoft 365

SharePoint

EMR systems

Job description

Person Centered Services is seeking an Administrative Assistant for Operations to provide comprehensive administrative and operational support to the Care Coordination and Support Department. You will handle office workflows, document processing, records management, mail coordination, and customer service to ensure smooth day-to-day operations.

Key duties include distributing Life Plans, processing signatures, managing EMR documentation, and maintaining department trackers, while upholding