Operational Tech & Workforce Systems Specialist

Veolia | North America

Boise (ID)

On-site

USD 85,000 - 110,000

Full time

6 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition reimbursement

Volunteer time off

Job summary

Veolia North America seeks a Workforce Implementation Specialist to support end-user training, configuration, and data integrity for AMI, GIS, and CityWorks systems in the Idaho region. You will monitor data transfers, develop training materials, and deliver operation-focused reports to drive efficiency.

The role emphasizes cross-team collaboration, process standardization, and ongoing system improvements, with field exposure as needed.

Qualifications

3-5 years of Work Management, AMI, SCADA and/or GIS.
Development in a utility environment (preferred).

Responsibilities

Configure WorkForce to support end-users, auditing access, developing training materials, delivering reports, maintaining documentation.
Support AMI with reporting, training end-users, and issue tracking.
Assist in implementing new IT systems based on user needs and business requirements.
Suggest innovative uses of systems to improve workforce efficiency.
Implement and maintain a training program for system users from analysts to end-users.
Ensure data quality and validation in OT systems, including corrections and updates.
Drive consistency and standardization across the Idaho business unit.
Track and report meaningful departmental metrics.