Operational Technology & Workforce Enablement Specialist

Veolia; Boise (ID); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) plan

Tuition reimbursement

Volunteer time off

Job summary

Veolia in North America seeks a Workforce Implementation Specialist to support and optimize AMI and related systems, deliver end-user training, and maintain data integrity. You will coordinate with the Corporate AMI team and ensure cross-system data consistency, reporting, and user enablement.

The role emphasizes improving workforce efficiency, developing training materials, and standardizing processes across the Idaho business unit.

Qualifications

• Associates Degree or equivalent technical background required.
• 3–5 years in Work Management, AMI, SCADA and/or GIS.
• Development in a utility environment preferred.

Responsibilities

• Configure WorkForce to support end-users, audit access, and create training materials.
• Deliver reports, train users, and maintain system documentation.
• Support implementation of new IT systems based on user needs and industry requirements.
• Provide innovative uses of systems to improve workforce efficiency.
• Implement and maintain a training program for system users.
• Ensure data quality and validation across OT systems; correct and update data.
• Drive standardization and operational excellence across Idaho unit.
• Track and report meaningful departmental metrics.

Skills

Water industry knowledge

End-user training

System customization

Data reporting

Change management

Education

Associates Degree in Engineering/CS/GIS

Equivalent education/experience

Tools

CityWorks CMMS

Sensus AMI

ESRI GIS

Microsoft Office

Job description

Veolia in North America seeks a Workforce Implementation Specialist to support and optimize AMI and related systems, deliver end-user training, and maintain data integrity. You will coordinate with the Corporate AMI team and ensure cross-system data consistency, reporting, and user enablement.

The role emphasizes improving workforce efficiency, developing training materials, and standardizing processes across the Idaho business unit.