Operational Executive Assistant (Job ID: MATTIA1EA)

Inside Out Hiring; United States; Remote; USD 11,000 - 15,000; Full time

Job summary

Inside Out Hiring is seeking a bilingual Operational Executive Assistant to support the Founder across real estate and mortgage ventures. The role demands proactivity, ownership, and flawless execution, handling high-level workflows, onboarding, and documentation.

Work is remote with EST hours, requiring English-Spanish fluency, strict data privacy, Google Workspace mastery, and the ability to thrive in a fast-paced, seasonal market.

Qualifications

• Real estate experience supporting a senior executive preferred.
• Proven ability to solve problems autonomously and drive projects forward.
• Excellent written and spoken English and Spanish skills.
• Thrive under high-velocity, peak-season conditions with reliability.
• Strict adherence to data privacy standards when handling sensitive information.

Responsibilities

• SOPs & process documentation to standardize workflows.
• Task delegation and accountability across the team and inbox.
• Email & inbox ownership and drafting responses independently.
• Onboarding for real estate agents and clients, including screening chats.
• Calendar and operations management during peak market seasons.

Skills

Real Estate Experience

Critical Thinking & Ownership

English-Spanish Communication

Seasonal Stamina

Data Privacy & Security

Google Workspace

Tools

Google Workspace

Job description

Exciting Remote Opportunity! We're Hiring an Operational Executive Assistant!

Are you an assertive, deeply accountable professional with real estate experience and a proactive problem-solving mindset? We are seeking a bilingual Operational Executive Assistant to serve as the operational backbone for the Founder across a fast-paced real estate firm and an affiliated mortgage company!

Job Details at a Glance

• Job Title: Operational Executive Assistant (Bilingual)
• Job ID: MATTIA1EA
• Industry: Real Estate & Mortgage
• Location: LATAM
• Job Status: Full Time
• Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM (EST)
• Salary: $8 – $11 per hour
• Target Start Date: ASAP

About the Client

The client is a fast-paced, highly active real estate company specializing in residential buying, selling, and investor relations, operating alongside an affiliated mortgage business. The firm operates in a dynamic, seasonal market that requires high energy, strict operational discipline, and exceptional client care. As the business grows, the Founder requires a high-level operational partner to support both companies simultaneously by streamlining workflows, protecting sensitive data, and building scalable internal systems.

About the Role

We are seeking a proactive, deeply accountable Executive Assistant to support the Founder across all core operations. We are strictly looking for an assertive critical thinker who takes total ownership, anticipates needs, and drives resolution— not a passive order-taker. You will serve as the operational backbone of the company: overseeing team members, managing high-level inbox flows, onboarding new clients/agents, and converting tribal knowledge into bulletproof internal documentation.

Key Responsibilities

• SOP & Process Documentation (High Priority): Systematize operations by creating and updating clear Standard Operating Procedures (SOPs)— especially regarding agent and client workflows to ensure processes stay current and scalable.
• Task Delegation & Accountability: Assign tasks to the appropriate team members, oversee the Transaction Coordinator, and maintain tight accountability to ensure no details fall through the cracks.
• Email & Inbox Ownership: Fully own and manage the Founder’s inbox—moving beyond simple flagging to actively resolving issues and drafting responses independently.
• Client & Agent Onboarding: Seamlessly handle onboarding for new real estate agents and clients, including conducting brief introductory screening chats to gauge client urgency.
• Calendar & Operations Management: Oversee calendar scheduling, prioritize daily tasks, and maintain seamless administrative order during peak market seasons.

Qualifications & Skills

Core Requirements:

• Real Estate Experience: Prior experience supporting a senior executive within the real estate industry is strongly preferred.
• Critical Thinking & Ownership: Proven ability to solve problems autonomously, exercise sound judgment, and drive projects forward without direct supervision.
• Communication: Exceptional written and spoken English-Spanish skills.
• Seasonal Stamina & Reliability: Ability to thrive under high-velocity, peak-season conditions with steadfast consistency and dedication.
• Data Security & Privacy: Strict adherence to data privacy standards and security safeguards when handling sensitive client and financial information.
• Technical Skills: High proficiency in Google Workspace.

C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift.