Operational Excellence & Workforce Growth Specialist

20 Elliot Hospital of the City of Manchester; Manchester (NH); Hybrid; USD 70,000 - 95,000; Full time

Job summary

SolutionHealth’s Elliot Access Center in Manchester, NH seeks a Workforce Development & Operational Readiness Specialist. This full-time, hybrid role supports staff training, knowledge sharing, workflow optimization, and operational readiness across the center.

You’ll collaborate with leadership, IT, and clinical teams to standardize processes and improve performance. Required are 2+ years in healthcare operations, a background in training, and PM/Epic certs preferred; HS with relevant

Qualifications

• Bachelor’s degree preferred; high school with relevant experience acceptable.
• PM certification preferred and Epic Access certification within 12 months.
• Minimum 2 years in healthcare operations, training, workflow improvement, and project management.

Responsibilities

• Oversee training and workforce development initiatives.
• Lead knowledge management and standard work practices.
• Drive operational excellence, workflow improvement and readiness.
• Coordinate projects and support leadership.
• Provide operational support and data-driven analytics.
• Support change management and continuous improvement.

Skills

Training & Development

Workflow Improvement

Data-driven Decisions

Project Coordination

Change Management

Education

Bachelor's Degree preferred

High School diploma acceptable with experience

Project Management Certification preferred

Epic Patient Access Operations Certification within 12 months

Tools

Epic

Job description

SolutionHealth’s Elliot Access Center in Manchester, NH seeks a Workforce Development & Operational Readiness Specialist. This full-time, hybrid role supports staff training, knowledge sharing, workflow optimization, and operational readiness across the center.

You’ll collaborate with leadership, IT, and clinical teams to standardize processes and improve performance. Required are 2+ years in healthcare operations, a background in training, and PM/Epic certs preferred; HS with relevant