Operational Excellence Coach for Growth-Savvy SMBs

CertainPath™; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision with HSA or FSA

Company-paid Life Insurance

Short-Term & Long-Term Disability

401k with Company Match

Financial Advisory Services

Progressive PTO

Job summary

CertainPath is seeking a Business Coach - Operational Excellence to empower independent home services businesses to grow, scale, and succeed. You’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive performance improvements.

In this role you’ll lead monthly financial reviews, interpret performance data, and develop action plans with owners to drive measurable growth, accountability, and sustainable results for clients and the firm.

Qualifications

• 7+ years in operational excellence or business transformation.
• Ability to read P&L statements, balance sheets, and business reports.
• Experience coaching owners and leading data-driven improvement initiatives.

Responsibilities

• Identify operational gaps with business owners and guide financial decisions to drive growth.
• Lead monthly financial reviews and interpret performance data to develop action plans with owners.
• Drive adoption of CertainPath's operational model using data insights for strategic moves.
• Establish KPIs, hold owners accountable, and report progress to internal stakeholders.
• Collaborate with Member Relationship Specialists and specialty coaches to deliver high-value support.
• Share field insights to continuously enhance coaching approaches and services.

Skills

Operational excellence

Financial analysis

KPIs & performance tracking

Coaching & stakeholder management

Data-driven decision making

Job description

CertainPath is seeking a Business Coach - Operational Excellence to empower independent home services businesses to grow, scale, and succeed. You’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive performance improvements.

In this role you’ll lead monthly financial reviews, interpret performance data, and develop action plans with owners to drive measurable growth, accountability, and sustainable results for clients and the firm.