Operational Data Analyst: Drive Insights (Hybrid)

Computershare U.S.; Frisco (TX); Hybrid; USD 70,000 - 105,000; Full time

Benefits offered by this job

Parental leave

Health and wellbeing benefits

401k matching

Flexible spending plans

Job summary

Computershare is seeking a Data Analyst - Operational Performance in Frisco, TX (Hybrid). You will turn data into insight, build dashboards, and partner with Operations and leadership to drive efficiency and informed decisions.

You’ll design scalable reporting, identify trends, and deliver actionable recommendations to improve performance across the business. Travel up to 25% may be required.

Qualifications

• 3+ years of experience as a Data Analyst or similar role supporting operational teams.
• Hands-on experience with Power BI or other reporting/analytics platforms.
• Strong SQL experience.
• Advanced Excel skills including pivot tables, formulas, and data modeling.
• Strong analytical and problem-solving skills.
• Experience presenting data, trends, and insights to stakeholders.
• Ability to ensure data quality, consistency, and accuracy.
• Self-starter able to operate effectively with minimal direction.
• Ability to anticipate business needs.
• Strong communication skills for executive audiences.

Responsibilities

• Designing, building, and maintaining dashboards and scorecards focused on operational performance, efficiency, volume, quality, service levels, and capacity.
• Creating scalable reporting solutions using Power BI and other reporting tools.
• Analyzing large and complex datasets to identify trends, risks, bottlenecks, and improvement opportunities.
• Translating business questions into structured analyses and actionable recommendations.
• Proactively identifying insights and opportunities for leadership teams.
• Partnering with Operations, Process Improvement, and Technology teams to enhance data quality and usability.
• Creating concise, executive-ready reporting and summaries that clearly communicate findings and recommendations.
• Establishing and maintaining standard definitions, metrics, documentation, and reporting governance.
• Supporting operational teams through reporting, analytics, and performance measurement initiatives.

Skills

Power BI

SQL

Excel

Data analysis

Communication

Job description

Computershare is seeking a Data Analyst - Operational Performance in Frisco, TX (Hybrid). You will turn data into insight, build dashboards, and partner with Operations and leadership to drive efficiency and informed decisions.

You’ll design scalable reporting, identify trends, and deliver actionable recommendations to improve performance across the business. Travel up to 25% may be required.