Operating Director

RELIVE Health North Wales; North Wales (Montgomery County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

RELIVE Health North Wales is seeking an Operating Director to uphold the Relive brand, maintain professionalism, and oversee clerical, customer service, and staff administration across offices.

The role requires managing day-to-day operations, payroll via QuickBooks/Paychex, and developing procedures while ensuring compliance and cross-functional collaboration to advance company priorities.

Qualifications

• Strong communication and collaboration skills with developed written and verbal communication with attention to detail.
• Leadership skills: able to motivate, discipline, and resolve conflict.
• Implementation of new policies or processes.
• Analytical skills to find efficiencies and solve challenges.
• Multi-tasker with minimal supervision and ability to meet deadlines.
• Working knowledge of Excel and technology savvy.

Responsibilities

• Oversee day-to-day operations of all offices, providing management/owners with regular updates.
• Process payroll and HR procedures using QuickBooks and Paychex.
• Develop organizational procedures and systems for office personnel and sales teams, including filing, billing, accounts payable, payroll, scheduling, and sales compensation.
• Maintain compliance with insurance, business, medical and legal regulations, including all federal and state legislation.
• Project management as needed, e.g., implementing new processes or technology.
• Vendor setup, management, and ongoing relationship reviews.
• Order supplies and equipment as needed.
• Training and education for new employees and current staff.
• Maintain business office inventory and equipment functionality.
• Protect patient rights by keeping personal and financial information confidential.
• Maintain operations by following policies and maximizing productivity.
• Work cross-functionally to achieve company priorities.
• Liaise with medical team members pre- and post-therapy and participate in shared decision making.
• GED-level education with prior experience in medical or office administration; business management experience preferred.

Skills

Communication

Leadership

Conflict resolution

Analytical thinking

Multitasking

Excel proficiency

Team collaboration

Education

GED

Tools

QuickBooks

Paychex

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Company Overview

RELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you!

Job Summary

The Operating Director must represent the Relive brand and maintain a high level of professionalism and confidentiality. The Operating Principal role not only requires a range of managerial and administrative duties including clerical tasks, customer service, and personnel resource and administration management but also supports company operations by maintaining office systems and supervising staff.

Responsibilities

• Oversee day-to-day operations of all offices, providing management/ owners with regular updates
• Process payroll and HR procedures using QuickBooks and Paychex
• Develop organizational procedures and systems for office personnel and sales teams, including filing, billing, accounts payable, payroll, scheduling, and sales compensation.
• Maintain compliance: with insurance, business, medical and legal, including all federal and state legislation
• Project management as and when required, for example, implementing new processes or new technology.
• Vendor set-up, management, and ongoing relationships reviews
• Order supplies and equipment as needed
• Training and Education: For new employees and current staff
• Maintain business office inventory and equipment functionality
• Protect Patient Rights by maintaining the confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; maximizing productivity and efficiency
• Working cross-functionally with the team to achieve company priorities.
• Liaise with medical team members pre and post-therapy and participate in shared decision making
• Educated to GED level and has previous experience working in a medical or office administration setting. Experience in business management is preferable.

Qualifications

• Strong communication and collaboration skills with developed written and verbal communication with attention to detail, and ability to establish effective working relationships with staff and external suppliers, etc.
• Leadership Skills: Able to motivate, discipline, and resolve conflict. Developed interpersonal and communication skills.
• Implementation of new policies or processes.
• Analytical Skills: Able to find efficiencies, problem solve and assist challenges as they arise.
• Multi-Tasker with minimal supervision. Proven flexibility and willingness to handle a variety of tasks independently and to deadlines.
• Working knowledge of excel, technology savvy

Benefits/Perks

• Attractive Compensation Package
• Growth Opportunities
• Service Benefits - Varying per Location
• Transferable Skill Development

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.