Lead Scheduling Coordinator

RELIVE Health Orlando; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Commission incentives up to $25/hr

Competitive hourly rate $18-$20

Job summary

Relive Health Orlando is seeking a Lead Scheduling Coordinator who will nurture leads from acquisition to conversion, acting as the first point of contact with prospective clients. You will use phone, text, and email to book appointments, answer questions, and gather client objectives while upholding Relive's service standards.

The role emphasizes CRM management, schedule coordination, and ongoing follow-up to ensure a positive client experience.

Qualifications

• Persuasion, negotiation and closing skills.
• Ability to meet deadlines, multitask and achieve objectives.
• Maintain patience and composure under pressure.
• Ability to stay organized and manage multiple tasks.
• Ability to work productively and effectively in an unsupervised environment.
• Strong interpersonal and communication skills.

Responsibilities

• Lead Management: manage and nurture leads through the sales process.
• Appointment Booking: schedule and confirm client appointments.
• Schedule Management: coordinate calendars and timing for services.
• Follow Up: engage with prospects to move them toward conversion.
• CRM Management: maintain accurate lead records and notes.

Skills

Persuasion/closing

Deadline management

Multitasking

Patience

Organization

Independent work

Interpersonal communication

Job description

Job Summary The Lead Scheduling Coordinator is responsible for nurturing leads from acquisition to becoming a client at Relive. They must be personable, possess proper phone etiquette as well as a sales approach, and obtain basic knowledge of all products and services exclusive to Relive health including hormone therapy, regenerative medicine, IV therapy, and medical aesthetics. The Lead Acquisition Manager is responsible for initiating prospective client conversations through phone calls, texts, and emails, nurturing leads throughout the process of booking, answering questions about services, gathering insight on potential client objectives, booking appointments, some schedule management, and CRM management. This individual is the first point of contact for all leads and is responsible for working the leads through the conversion process. They will have direct contact with the staff at Relive and work together to ensure that the needs and expectations of the prospective client are met. The individual’s performance will be graded on specific data points and key performance indicators.

Responsibilities

• Lead Management
• Appointment Booking
• Schedule Management
• Follow Up
• CRM Management

Qualifications

• Persuasion, negotiation, and closing skills.
• Ability to meet deadlines, multitask, achieve company set objectives
• Maintain patience and composure
• Ability to stay organized
• Ability to work productively and effectively in an unsupervised environment
• Possesses strong interpersonal and communications skills

Compensation $18-20 hourly with commission incentives to reach up to $25 Hrly based on each appointment that is scheduled and comes in.

Company Overview

Relive is the premier health and wellness center in the country where we focus on the client first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our clients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock on aging. Lastly, everything we do revolves around one thing and one thing only, the client experience.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.