Operating Director

Socket.dev; North Wales (Montgomery County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Attractive Compensation Package

Growth Opportunities

Service Benefits - Varying perLocation

Transferable Skill Development

Job summary

RELIVE is seeking an Operating Director to represent the brand, oversee multiple offices, and maintain professional standards and confidentiality across operations.

The role requires managing clerical tasks, customer service, personnel administration, and coordinating with medical teams to support company priorities. Prior office/medical admin experience is preferred.

Qualifications

• Must have GED level and experience in a medical or office administration setting.
• Experience in business management is preferable.
• Strong communication and collaboration abilities are essential.
• Ability to implement new policies and procedures effectively.

Responsibilities

• Oversee day-to-day operations of all offices and provide regular updates to owners.
• Process payroll and HR procedures using QuickBooks and Paychex.
• Develop procedures for office personnel and sales teams (filing, billing, accounts payable, payroll, scheduling).
• Maintain compliance with insurance, business, medical and legal requirements including federal/state laws.
• Lead project management for new processes or technology implementations.
• Manage vendor setups and ongoing relationships; review contracts and performance.
• Order supplies and equipment; arrange training and education for staff.
• Protect patient rights by maintaining confidentiality of personal and financial data.

Skills

Strong communication

Collaboration

Attention to detail

Leadership skills

Policy implementation

Problem solving

Education

GED level

Tools

Excel

QuickBooks

Paychex

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Attractive Compensation Package
• Growth Opportunities
• Service Benefits - Varying per Location
• Transferable Skill Development

Company Overview

RELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you!

Job Summary

The Operating Director must represent the Relive brand and maintain a high level of professionalism and confidentiality. The Operating Principal role not only requires a range of managerial and administrative duties including clerical tasks, customer service, and personnel resource and administration management but also supports company operations by maintaining office systems and supervising staff.

Responsibilities

• Oversee day-to-day operations of all offices, providing management/ owners with regular updates
• Process payroll and HR procedures using QuickBooks and Paychex
• Develop organizational procedures and systems for office personnel and sales teams, including filing, billing, accounts payable, payroll, scheduling, and sales compensation.
• Maintain compliance: with insurance, business, medical and legal, including all federal and state legislation
• Project management as and when required, for example, implementing new processes or new technology.
• Vendor set-up, management, and ongoing relationships reviews
• Order supplies and equipment as needed
• Training and Education: For new employees and current staff
• Maintain business office inventory and equipment functionality
• Protect Patient Rights by maintaining the confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; maximizing productivity and efficiency
• Working cross-functionally with the team to achieve company priorities.
• Liaise with medical team members pre and post-therapy and participate in shared decision making
• Educated to GED level and has previous experience working in a medical or office administration setting. Experience in business management is preferable.

Qualifications

• Strong communication and collaboration skills with developed written and verbal communication with attention to detail, and ability to establish effective working relationships with staff and external suppliers, etc.
• Leadership Skills: Able to motivate, discipline, and resolve conflict. Developed interpersonal and communication skills.
• Implementation of new policies or processes.
• Analytical Skills: Able to find efficiencies, problem solve and assist challenges as they arise.
• Multi-Tasker with minimal supervision. Proven flexibility and willingness to handle a variety of tasks independently and to deadlines.
• Working knowledge of excel, technology savvy