Operating Director

The Top Gun Program - Cornerstone Caregiving; Durham (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Unlimited PTO

Company car

Gas stipend

Cell phone stipend

Profit sharing

Corporate training

Job summary

Cornerstone Caregiving in Durham, NC seeks an Operating Director to lead this branch’s growth and performance. You will drive market expansion, manage staffing, and maintain strong client and referral relationships to position Cornerstone as the leading in-home care provider.

The role includes overseeing budgets, implementing corporate training, and leveraging profit sharing to reward performance. This is a high-autonomy leadership position with strong support from the homebase and other

Qualifications

• Proven leadership experience managing a team or department.
• Track record in achieving sales and business development goals.
• Ability to operate autonomously in a fast-paced environment.
• Experience recruiting, hiring, and supervising staff.
• Strong interpersonal and written/verbal communication skills.

Responsibilities

• As the director, you will independently manage and lead this branch, with ongoing corporate training and support.
• Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Hire, onboard, and staff all shifts; monitor on-call demands from clients, caregivers, and partners.
• Build strong client relationships, conduct intakes, and ensure client satisfaction during service.
• Oversee the office budget and financial performance reflected in P&L statements.
• Create an inspiring workplace culture and set team morale and standards.

Skills

Leadership

Sales & business development

Autonomy

Recruitment & staffing

Communication skills

Job description

Cornerstone Caregiving, the largest privately owned in-home care company, has achieved remarkable growth in recent years. Our commitment is to empower seniors with the choice to age comfortably and with dignity in their own homes. As we advance our mission and expand nationwide, we are searching for an exceptional Operating Director to lead this branch’s growth. Supported by our homebase and a network of Operating Directors, you will play a pivotal role in driving our vision forward.

Compensation

Competitive starting salary to establish, grow, and improve this office.

Profit Sharing

In addition to a competitive salary, earn a 20% quarterly cash profit share and grow with your office’s growth.

Receive initial corporate training & ongoing corporate support while you develop professionally.

Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary & profit sharing.

On the ground, utilize a company-provided car, paid gas, and cell phone stipend.

Unlimited PTO

With approval from corporate, enjoy time off to recharge & renew as needed.

Responsibilities and Duties

• As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
• Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
• In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction.
• Financial Management: Oversee office budget that is reflected in profit and loss statements.
• Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, and setting the tone of your team morale.

Qualifications and Skills

• A proven leader with previous experience managing a team.
• Success with meeting sales and business development goals.
• Ability to work autonomously in a fast-paced environment.
• Experience with direct recruitment, hiring and oversight of staff.
• Strong interpersonal and communication skills.

Desired Attributes

• Wants to leave behind the typical structured, 8-5 desk job.
• Is willing to bet on themselves and be financially rewarded for it.
• Enjoys problem solving within a fast-paced environment.
• Wants an autonomous position with support as needed.
• Has grit, resilience, and loves a challenge.