Opening Shift Operations Leader

McDonald's; Tilton (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

McDonald’s Restaurants Limited in Tilton, NH seeks a Certified Swing Manager to lead the shift, ensure safety, quality, service and cleanliness, and drive operational excellence across drive-thru, counter, and curbside.

You will direct crew, manage labor, monitor speed and accuracy, coach teammates, handle guest concerns, and coordinate with the General Manager to maintain brand standards.

Qualifications

• Proven leadership experience supervising shift teams.
• Strong focus on safety, quality and cleanliness.
• Ability to manage labor and maintain service speed.

Responsibilities

• Lead shift operations and ensure safe, efficient restaurant performance.
• Direct crew, assign roles, and manage floor coverage during shifts.
• Monitor order accuracy, food quality, and guest hospitality.
• Coach and develop team members and address performance gaps.

Skills

Leadership

Customer service

Food safety

Operations management

Team coaching

Education

High school diploma

Tools

POS system

Job description

McDonald’s Restaurants Limited in Tilton, NH seeks a Certified Swing Manager to lead the shift, ensure safety, quality, service and cleanliness, and drive operational excellence across drive-thru, counter, and curbside.

You will direct crew, manage labor, monitor speed and accuracy, coach teammates, handle guest concerns, and coordinate with the General Manager to maintain brand standards.