Restaurant Shift Leader — Food Safety & Service

McDonald's; Lincoln (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

McDonald’s Lincoln, NH is seeking a Certified Swing Manager to lead the shift, ensuring safe, efficient, and friendly service across drive-thru, counter, kiosk, and curbside while upholding brand standards. The role supervises crew, manages labor, enforces food safety, and coaches staff to deliver fast, accurate service and exceptional guest experiences.

You’ll report to the General Manager on shift performance, equipment issues, and guest concerns, and document incidents to support a welcoming,

Qualifications

• Experience leading shift teams
• Strong knowledge of food safety procedures
• Ability to supervise and coach crew members

Responsibilities

• Lead the shift team to ensure safe, efficient, and friendly service
• Monitor quality, speed of service, and order accuracy on all channels
• Enforce food safety and cleanliness standards; manage labor and costs
• Coach and develop crew members; provide real-time feedback and recognition
• Communicate with the General Manager about shift performance and guest concerns

Skills

Leadership

People management

Food safety

Customer service

Operations oversight

Job description

McDonald’s Lincoln, NH is seeking a Certified Swing Manager to lead the shift, ensuring safe, efficient, and friendly service across drive-thru, counter, kiosk, and curbside while upholding brand standards. The role supervises crew, manages labor, enforces food safety, and coaches staff to deliver fast, accurate service and exceptional guest experiences.

You’ll report to the General Manager on shift performance, equipment issues, and guest concerns, and document incidents to support a welcoming,