Opening GM – Upscale Restaurant, Lead Guest Experience

Willow Tree Recruiting; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance 100%

Dental insurance

Vision insurance

FSA & HSA

401k with 5% match

2 weeks vacation + 3 weeks after 2+ y

Job summary

Willow Tree Recruiting is seeking an Opening General Manager for a renowned upscale restaurant group in New York. You will oversee all restaurant operations, drive guest satisfaction, and partner with culinary leadership to ensure seamless service from kitchen to floor.

The role emphasizes strong leadership, labor and cost control, and maintaining brand standards in a fast-paced environment. Excellent benefits and solid career growth accompany this opportunity.

Qualifications

• 3+ years of experience as a General Manager in an upscale restaurant.
• Independent worker with proven management skills.
• Strong interpersonal and communication skills.
• Energetic, detail oriented, with a passion for hospitality.
• Able to adapt quickly in a fast-changing environment.

Responsibilities

• Oversee daily restaurant operations with a focus on exceptional guest experiences.
• Lead, coach, and inspire front-of-house teams to maintain high service standards.
• Coordinate with culinary leadership to ensure seamless kitchen-service harmony.
• Manage staff scheduling, shift coverage, and payroll to meet labor targets.
• Enforce health, safety, and sanitation regulations per local and state codes.
• Address guest feedback professionally to encourage repeat patronage.
• Analyze sales, labor, and customer satisfaction data to improve efficiency and profitability.
• Foster a positive, inclusive workplace culture aligned with brand values.

Job description

Willow Tree Recruiting is seeking an Opening General Manager for a renowned upscale restaurant group in New York. You will oversee all restaurant operations, drive guest satisfaction, and partner with culinary leadership to ensure seamless service from kitchen to floor.

The role emphasizes strong leadership, labor and cost control, and maintaining brand standards in a fast-paced environment. Excellent benefits and solid career growth accompany this opportunity.