Open Records Compliance Specialist

City of East Point; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Holidays

Vacation Leave

Sick Leave

457b Supplemental Retirement (Deferred

Long and Short-Term Disability

Direct Deposit

Employee Assistance Program

Life Insurance

Pension Plan

Medical

Dental

Vision

Flexible Spending Account

Dependent Care - Flexible Spending

Job summary

City of East Point is seeking an Open Records Clerk to manage day-to-day open records requests and coordinate with multiple city departments. You will serve as the primary contact for requesters, review requests for completeness, and provide timely status updates and cost estimates in accordance with state laws.

The role requires strong organizational skills, attention to detail, and the ability to maintain a defensible audit trail. Experience with JustFOIA or similar systems is preferred.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Two years of administrative support or records experience required.
• Experience with municipal records or public records environment preferred.
• Familiar with Georgia Open Records Act and retention schedules desirable.

Responsibilities

• Serve as primary contact for open records requests via portal, email, mail, or in person.
• Log, track, and route requests to departments; maintain audit trails.
• Provide timely status updates, cost estimates, and production schedules.
• Coordinate with IT, Finance, HR, Police, Legal, and others to locate records.
• Apply redactions and prepare exemptions as directed.
• Ensure confidentiality and compliance with laws and policies.
• Close requests with complete productions and notifications.

Skills

Customer service

Communication skills

Confidentiality

Attention to detail

Education

High school diploma or GED

Associate's degree in business administration or related field

Tools

JustFOIA

Records management system

Email

Word processing

Spreadsheets

PDF redaction tools

Scanners

Job description

City of East Point is seeking an Open Records Clerk to manage day-to-day open records requests and coordinate with multiple city departments. You will serve as the primary contact for requesters, review requests for completeness, and provide timely status updates and cost estimates in accordance with state laws.

The role requires strong organizational skills, attention to detail, and the ability to maintain a defensible audit trail. Experience with JustFOIA or similar systems is preferred.