Open Access Scheduler - Patient Access Specialist

US Digestive Health; Lansdale (Montgomery County); On-site; USD 42,000 - 52,000; Full time

Job summary

US Digestive Health is seeking an Open Access Coordinator to manage referrals and recalls, coordinating scheduling through the Open Access program. You will interact with patients via calls, texts, letters, and MyLGHealth messages to facilitate timely appointments.

Ideal candidates have medical office experience, strong communication, and proficiency with Microsoft Office; EPIC experience is a plus. This is a full-time on-site role in a medical office setting.

Qualifications

• High School Diploma or GED Equivalent.
• MA preferred.
• Medical office experience preferred.
• Bilingual is a plus.
• Skills in Microsoft Office (Outlook, Teams, Excel) preferred.
• Previous EPIC experience is preferred.

Responsibilities

• Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
• Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
• Receive and distribute medical screening forms to the Open Access team.
• Monitors incoming text messages to the Open Access team and distributes or responds as appropriate.

Skills

Customer service

Communication

Microsoft Office

Bilingual

Medical office experience

EPIC experience

Education

MA

High School Diploma or GED

Tools

EPIC

Job description

US Digestive Health is seeking an Open Access Coordinator to manage referrals and recalls, coordinating scheduling through the Open Access program. You will interact with patients via calls, texts, letters, and MyLGHealth messages to facilitate timely appointments.

Ideal candidates have medical office experience, strong communication, and proficiency with Microsoft Office; EPIC experience is a plus. This is a full-time on-site role in a medical office setting.