Open Access Scheduler - Patient Care & Scheduling

The Center for GI Health; Wyomissing (Berks County); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

The Center for GI Health in Wyomissing, PA is seeking an Open Access Scheduler who helps prevent GI cancer by coordinating patient scheduling for procedures and visits over the phone, under the Open Access Supervisor.

Responsibilities include conducting Open Access assessments, collecting insurance information, and guiding patients through prep details, with emphasis on excellent customer service and clear communication.

Qualifikationen

• Excellent customer service is required.
• Knowledge of medical terminology, medications, & ICD-10 codes.
• Ability to work cooperatively with managers and peers.
• Excellent oral and written communication skills are required.

Aufgaben

• Schedules new and established patients for procedures or office visits.
• Reviews Open Access assessments with patients they have completed online and helps to get them scheduled.
• Collects Insurance information, reviews demographics and schedules procedures or office visits.
• Reviews procedure prep information with patients and answers questions they may have.

Kenntnisse

Customer service

Medical terminology

Oral and written communication

Team collaboration

Ausbildung

MA certification

Tools

EMR

Microsoft Office

Jobbeschreibung

The Center for GI Health in Wyomissing, PA is seeking an Open Access Scheduler who helps prevent GI cancer by coordinating patient scheduling for procedures and visits over the phone, under the Open Access Supervisor.

Responsibilities include conducting Open Access assessments, collecting insurance information, and guiding patients through prep details, with emphasis on excellent customer service and clear communication.