Medical Assistant & Open Access Scheduler — Flexible Hours

US Digestive Health; Wyomissing, Northern (Berks County, KY); Hybrid; USD 31,000 - 45,000; Full time

Job summary

US Digestive Health in Wyomissing, PA, seeks an Open Access Scheduler to help patients book procedures and office visits by phone, following a medical intake screening. Under supervision of Open Access Supervisor, you will schedule new and established patients based on intake information.

The role requires excellent customer service, knowledge of medical terminology, and strong communication skills. Experience with EMR and bilingual abilities are a plus.

Qualifications

• Customer service experience and professionalism required.
• Knowledge of medical terminology, medications, & ICD-10 codes is preferable.
• Excellent written and oral communication skills are essential.
• Ability to work cooperatively with managers and peers.

Responsibilities

• Schedules new and established patients for procedures or office visits.
• Reviews Open Access assessments with patients and schedules accordingly.
• Collects insurance information and reviews demographics.
• Reviews procedure prep information with patients and answers questions.

Skills

Customer service

Medical terminology

Written communication

Oral communication

Education

MA certification

Tools

Microsoft Office

Outlook

Teams

Job description

US Digestive Health in Wyomissing, PA, seeks an Open Access Scheduler to help patients book procedures and office visits by phone, following a medical intake screening. Under supervision of Open Access Supervisor, you will schedule new and established patients based on intake information.

The role requires excellent customer service, knowledge of medical terminology, and strong communication skills. Experience with EMR and bilingual abilities are a plus.