Outpatient Nurse Coordinator Job Description
The Outpatient Nurse Coordinator is a Registered Nurse who is a member of the care delivery team responsible for the comprehensive care of patients. This role involves using independent judgment and continuous communication with patients, families, physicians, and community resources to promote outpatient health. The position requires occasional travel to other UPMC Children's hospital regional locations.
Responsibilities:
- Demonstrate accountability for professional development to improve practice quality and patient care.
- Participate in practice-based shared governance, goal setting, and support quality improvement initiatives.
- Act as a full partner on the care team, responding to team needs and fostering collaboration.
- Engage in activities that enhance patient care and the professional environment.
- Adapt to organizational changes with flexibility.
- Oversee and supervise the practice environment, guiding clinical and administrative activities.
- Lead and mentor new nursing staff and other team members in patient management.
- Develop holistic patient care plans involving patients as partners, considering individual needs.
- Triages patient situations and coordinates care with physicians.
- Assist physicians with assessment, evaluation, and education of patients.
- Provide ongoing, holistic care responsibilities beyond office visits.
- Manage outpatient follow-up to maintain patient health between visits.
- Serve as the primary nursing resource for patient caseloads.
- Coordinate outside services such as homecare and support services.
- Build and maintain professional relationships internally and externally, demonstrating accountability and enthusiasm.
- Recognize and respect cultural differences, promoting healthy relationships.
- Maintain a healthy work-life balance and model safe work hours and lifestyle choices.
- Report safety hazards and assist in patient care planning and practice improvements.
- Participate in quality improvement efforts and research to enhance clinical care.
- Advocate for patients within the healthcare team.
- Establish positive relationships with all stakeholders, including patients and staff.
- Work effectively in complex environments, managing priorities and equipment.
- Exercise clinical judgment, critical thinking, and problem-solving skills.
- Communicate effectively as the patient's advocate and care coordinator.
- Maintain physical stamina and manual dexterity for patient care activities.
- Identify and address clinical, social, safety, psychological, and spiritual issues in patient care.
- Ensure comprehensive documentation to facilitate communication and continuity of care.
- Align practice with professional and organizational goals to improve safety, quality, and satisfaction.
- Create a compassionate, patient-centered experience and build healing relationships.
- Apply adult learning principles to educate patients, families, and staff.
- Provide detailed patient teaching and serve as a liaison for total care planning.
- Support staff development, including precepting and training activities.
- Foster an environment of open dialogue and continuous improvement.