Onsite Workforce Development Program Manager

centerforemploymentopportunities; Cleveland (OH); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Center for Employment Opportunities (CEO) in Cleveland, OH, is seeking a Workforce Development Program Manager to oversee the local vocational program. This fully onsite role emphasizes hands‑on leadership, participant outcomes, and data‑driven improvements in a fast‑paced reentry services environment.

You will guide daily operations, support staff development, and foster partnerships with community organizations to expand services such as housing and substance abuse support.

Responsabilidades

• Manage daily vocational operations at the local site and delivery of vocational services to participants, ensuring effectiveness of vocational model delivery
• Support and enhance the participant experience
• Collaborate with the Social Enterprise team including local Site Supervisors and Social Enterprise leadership to maintain cohesion and communication between teams in delivering services to participants
• Monitor and manage overall office administration, collaborating with internal teams to ensure CEO procedures and policies are implemented effectively and with fidelity
• Maintain relationships with local parole and probation bureaus, district attorney offices, and other program referral sources
• Collaborate and support CEO's Participant Resources department with building strategic partnerships and referral relationships with local organizations that provide holistic and complementary services for participants, such as housing, substance abuse, etc.
• Troubleshoot incidents and challenges that arise, working in concert with CEO's safety, Employee Experience, and Legal teams
• As needed, support CEO's regional contracts team with data tracking and reporting
• Manage and ensure adherence to local site's vocational budget including SNAP and other performance based outcomes, staff related costs, and vocational OTPS
• As needed, provide local presence and manage relationships with other community organizations in the reentry space
• Provide support as needed to CEO's regional Investment and/or fundraising teams

Descripción del empleo

Center for Employment Opportunities (CEO) in Cleveland, OH, is seeking a Workforce Development Program Manager to oversee the local vocational program. This fully onsite role emphasizes hands‑on leadership, participant outcomes, and data‑driven improvements in a fast‑paced reentry services environment.

You will guide daily operations, support staff development, and foster partnerships with community organizations to expand services such as housing and substance abuse support.