Onsite Vehicle Title & Registration Specialist

Carvana; Chicago Heights (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Overtime opportunities

Employee stock purchase plan

Health insurance

Dental & Vision

Paid time off

Paid holidays

Job summary

Carvana is seeking detail-oriented Title and Registration Specialists to handle vehicle registrations and related documentation at our market location in person. You will process paperwork, interact with DMV offices, and maintain accurate customer records to support a smooth car-buying journey.

Starting wages at $17/hour with potential growth based on performance; overtime during busy seasons and a comprehensive benefits package are included.

Qualifications

• 1+ years of work experience in an administrative or data entry capacity.
• High School Diploma, GED, or equivalent education required.
• Ability to manage, organize, and reconcile multiple sources of information with accuracy.
• Ability to handle multiple tasks and priorities effectively.
• Professional written and verbal communication skills.
• Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
• Resiliency: Willingness to learn new things and apply learning to perform successfully.
• Ability to maintain composure and solve problems during escalated situations with a solution-oriented mindset.
• Regular, consistent attendance in office (no remote work).
• Ability to read, write, speak, and understand English.

Responsibilities

• Process, finalize and mail out customer registrations.
• Review customer paperwork for accuracy.
• Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies.
• Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV.
• Update customer records to ensure the most up to date information is available.
• Interact with team members across various lines of the business.
• Assist Specialists and other employees with customer follow-up.
• Input, cross-reference, and retrieve data from multiple internal and external databases.
• Maintain detailed notes within a customer tracking system.
• Other duties as assigned.

Skills

Administrative support

Data entry

Communication skills

Problem solving

Attention to detail

Education

High School Diploma

Job description

Carvana is seeking detail-oriented Title and Registration Specialists to handle vehicle registrations and related documentation at our market location in person. You will process paperwork, interact with DMV offices, and maintain accurate customer records to support a smooth car-buying journey.

Starting wages at $17/hour with potential growth based on performance; overtime during busy seasons and a comprehensive benefits package are included.