Onsite Vehicle Operations & Customer Support Associate

HireArt; Milwaukee (WI); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

401k package

Disability & life insurance covered by

Flexible Spending Account

Job summary

HireArt is seeking an Operations Support Associate to join its Milwaukee facility on a part‑time, 8‑week contract. You’ll provide on‑site operational support, ensuring efficient customer service and vehicle readiness for rentals.

The role requires hands‑on support in a fast‑paced environment and collaboration with on‑site and remote teams. The ideal candidate is motivated, organized, and capable of maintaining vehicle compliance and documentation while delivering excellent customer service.

Qualifications

• 1+ year of in-person customer service experience
• Valid, unrestricted driver's license and insurable under policy
• Ability to work onsite in Milwaukee, WI
• Strong verbal and written communication skills

Responsibilities

• Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
• Manage and organize vehicle compliance documents.
• Organize the vehicle lot and coordinate vehicle transportation.
• Complete daily rental operations tasks.
• Report vehicle issues and bugs to the designated contact.
• Maintain service standards when interacting with drivers.
• Communicate with on-site staff and remote support teams.
• Provide clear, concise updates and maintain accurate documentation.

Job description

HireArt is seeking an Operations Support Associate to join its Milwaukee facility on a part‑time, 8‑week contract. You’ll provide on‑site operational support, ensuring efficient customer service and vehicle readiness for rentals.

The role requires hands‑on support in a fast‑paced environment and collaboration with on‑site and remote teams. The ideal candidate is motivated, organized, and capable of maintaining vehicle compliance and documentation while delivering excellent customer service.