Sales-Focused Fleet & Customer Experience Associate

SIXT USA; Milwaukee (WI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Healthcare coverage

401k plan

PTO & holidays

Employee rental program

Uniform & dry cleaning

Job summary

SIXT USA is seeking an Operational Support Associate in Milwaukee to drive exceptional rental experiences. You will guide customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities and ensuring smooth check-ins and check-outs.

You will support fleet logistics, coordinate with service partners, and maintain fleet readiness and cleanliness, contributing to a high standard of customer service and operational efficiency.

Qualifications

• Strong sales and communication skills with a customer-first mindset.
• Proven customer service background with a focus on delivering memorable experiences.
• Excellent organizational abilities, logistics planning, and documentation.
• Ability to collaborate across teams and adapt to changing business needs.
• Availability for evenings, weekends, and holidays; clean driving record and eligibility to work in the U.S.

Responsibilities

• Deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities.
• Support customers throughout their rental journey, ensuring satisfaction and collecting feedback.
• Oversee fleet operations, including vehicle readiness, inventory management, and coordination with service partners.
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency.
• Maintain accurate records of inventory, service updates, and customer interactions across teams.

Skills

Sales & Communication

Customer Service

Organizational & Technical

Team Collaboration

Flexibility

Licensing & Eligibility

Job description

SIXT USA is seeking an Operational Support Associate in Milwaukee to drive exceptional rental experiences. You will guide customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities and ensuring smooth check-ins and check-outs.

You will support fleet logistics, coordinate with service partners, and maintain fleet readiness and cleanliness, contributing to a high standard of customer service and operational efficiency.