Onsite Operations & Customer Support (Part-Time)

HireArt; Milwaukee (WI); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Pre-tax commuter benefits

Healthcare Benefits (Employer subsidy)

Flexible Spending Account (FSA)

Job summary

HireArt is assisting its client in Milwaukee, WI to fill an Operations Support Associate role. The position is onsite, part-time for 8 weeks, with a possibility of extension.

You will support daily rental operations and ensure vehicle readiness for drivers at the designated facility. The ideal candidate has at least 1 year of in-person customer service experience, a valid driver’s license, and the ability to communicate clearly with on-site staff and remote teams.

Qualifications

• 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality)
• Strong verbal and written communication skills
• Demonstrated ability to de-escalate situations and work effectively in a team
• Ability to follow instructions and work independently
• Ability to stand and walk for prolonged periods

Responsibilities

• Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
• Manage and organize vehicle compliance documents.

Skills

Customer service

Communication

Teamwork

Problem solving

Patience

Job description

HireArt is assisting its client in Milwaukee, WI to fill an Operations Support Associate role. The position is onsite, part-time for 8 weeks, with a possibility of extension.

You will support daily rental operations and ensure vehicle readiness for drivers at the designated facility. The ideal candidate has at least 1 year of in-person customer service experience, a valid driver’s license, and the ability to communicate clearly with on-site staff and remote teams.