Onsite Teller & Customer Service Pro

Mechanics Bank; Downey (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Vacation days

Employee banking perks

Job summary

Mechanics Bank in Downey, CA is seeking a Customer Service Representative to join our on-site team. You will perform basic to moderately complex banking transactions, provide high level service, resolve inquiries, and maintain accuracy in cash handling and account maintenance.

You will engage with customers in person and over the phone, identify needs, and refer to appropriate banking products. Strong attention to detail and the ability to work independently or with a team are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year banking experience preferred.
• 1 year in customer service and cash handling in a customer-facing role required.
• Excellent interpersonal skills, attention to detail, and customer service.
• Ability to work independently and collaborate as a team.

Responsibilities

• Perform routine teller transactions and customer servicing.
• Process deposits, withdrawals, check cashing, payments, transfers, and mail/night drop transactions.
• Balance cash and ensure cash-handling accuracy per policy.
• Educate customers on banking products and services and refer appropriate solutions.
• Assist with branch opening/closing and compliance with bank policies.

Skills

Customer service

Cash handling

Interpersonal skills

Attention to detail

Teamwork

Communication

Education

High School Diploma or GED

Job description

Mechanics Bank in Downey, CA is seeking a Customer Service Representative to join our on-site team. You will perform basic to moderately complex banking transactions, provide high level service, resolve inquiries, and maintain accuracy in cash handling and account maintenance.

You will engage with customers in person and over the phone, identify needs, and refer to appropriate banking products. Strong attention to detail and the ability to work independently or with a team are essential.