Onsite Telecom Dispatcher: Real-Time Field Coordination

Race Communications; Yuba City (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

100% Employer-Paid medical, dental, and vision insurance

401(k) with 100% company match up to 4%

Generous Paid Time Off (PTO), including birthday

Free high-speed internet and phone service

Job summary

A leading telecom provider in Yuba City, CA is seeking a Dispatcher to coordinate field service personnel and manage service requests. The role involves scheduling, routing, and monitoring service calls, ensuring timely and efficient resolutions while maintaining accurate records. Candidates should have a high school diploma, at least 1–2 years of dispatch experience, and familiarity with dispatch software. The company offers generous benefits including medical insurance and a 401(k) match. This is an entry-level, full-time position.

Qualifications

• Eligibility for US employment without sponsorship.
• Minimum of 1–2 years' experience in dispatch operations, preferably in telecom.
• Familiarity with dispatching best practices.

Responsibilities

• Coordinate service requests and assign technicians.
• Monitor service calls for timely resolution.
• Ensure compliance with company policies.

Skills

Dispatch operations experience

Salesforce or equivalent proficiency

Communication skills in English

Geographical knowledge and map reading

Flexibility to work evenings/weekends

Typing speed of 40 WPM

Bilingual in Spanish (desirable)

Education

High School Diploma or GED

Tools

Dispatch software

Job description

A leading telecom provider in Yuba City, CA is seeking a Dispatcher to coordinate field service personnel and manage service requests. The role involves scheduling, routing, and monitoring service calls, ensuring timely and efficient resolutions while maintaining accurate records. Candidates should have a high school diploma, at least 1–2 years of dispatch experience, and familiarity with dispatch software. The company offers generous benefits including medical insurance and a 401(k) match. This is an entry-level, full-time position.