Onsite Technical Service Admin – SAP & Billing Support

Akkodis; Irvine (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Commuter benefits

Job summary

A leading technology service provider is seeking a Technical Service Administrator for a customer support role in Irvine, CA. This position involves processing service notifications, resolving billing discrepancies, and collaborating with various teams to ensure efficient equipment handling. Candidates should have at least 1 year of experience in customer service or technical service, and proficiency in MS Office is essential. Competitive pay of $20–$22/hr. for a 3-6 month contract with possible extension.

Qualifications

• 1+ year in customer service, technical service, or logistics with data entry experience.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Process SAP notifications for repairs, exchanges, loaners, and service parts.
• Assist with ownership changes and verify documentation accuracy.
• Research and resolve service billing discrepancies.
• Coordinate with repair, shipping, and inventory teams.
• Generate DP90 billings and quotes for non-warranty repairs.

Skills

Customer service

Technical service

Data entry

Strong organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

SAP

Oracle

Sage

Salesforce

MS Office

Job description

A leading technology service provider is seeking a Technical Service Administrator for a customer support role in Irvine, CA. This position involves processing service notifications, resolving billing discrepancies, and collaborating with various teams to ensure efficient equipment handling. Candidates should have at least 1 year of experience in customer service or technical service, and proficiency in MS Office is essential. Competitive pay of $20–$22/hr. for a 3-6 month contract with possible extension.