Senior IT Support Engineer - Onsite MSP & Cloud Security

LHH; Irvine (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading technology staffing firm is seeking a Sr. IT Support Engineer in Irvine. The ideal candidate will have over 5 years of IT support experience in a managed services environment and strong technical skills in areas such as firewall administration and Microsoft 365. This hands-on role is crucial for managing complex escalations while working across multiple client environments. The candidate must be comfortable working onsite five days a week.

Qualifications

• 5+ years of experience in IT support or service desk environments.
• Prior experience in a Managed Services Provider (MSP) environment strongly preferred.
• Advanced knowledge in firewall administration and network troubleshooting.

Responsibilities

• Designing and delivering infrastructure, cloud, and security solutions.
• Serving as a senior escalation resource for complex technical issues.
• Supporting Microsoft 365, Azure/Entra ID, and networking.

Skills

IT support experience

Firewall administration

Network design

Customer service

Communication skills

Tools

ServiceNow

ConnectWise

Jira Service Management

Job description

A leading technology staffing firm is seeking a Sr. IT Support Engineer in Irvine. The ideal candidate will have over 5 years of IT support experience in a managed services environment and strong technical skills in areas such as firewall administration and Microsoft 365. This hands-on role is crucial for managing complex escalations while working across multiple client environments. The candidate must be comfortable working onsite five days a week.