Onsite Team Lead (Part-Time) - Ops & Guest Experience

CircusTrix, LLC; Knoxville (TN); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company matching

Job summary

Sky Zone Team Lead at CircusTrix, LLC is a hands-on, part-time, onsite leadership role within Operations. You’ll rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as MOD when needed and driving guest satisfaction.

You’ll coach teams, manage shifts, and uphold safety standards while delivering WOW service. Availability for weekends and evenings is expected.

Qualifications

• Minimum of 2 years of progressive experience in operations or guest-facing roles.
• Supervisory or leadership experience preferred.
• Retail, food & beverage, or entertainment background is a plus.
• Comfort with POS systems and common office tools.

Responsibilities

• Act as Manager on Duty when leaders are not on-site and ensure safety and guest satisfaction.
• Coach and delegate to team members across departments to maintain service standards.
• Lead in rotating areas (Sales, Parties, Café, Front Desk, Events) to ensure smooth operations.
• Communicate guest issues and safety concerns to the Management Team in a timely manner.

Skills

Leadership

Customer Service

Coaching

Communication

Safety Awareness

Tools

POS Systems

Microsoft Office

Teams

Job description

Sky Zone Team Lead at CircusTrix, LLC is a hands-on, part-time, onsite leadership role within Operations. You’ll rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as MOD when needed and driving guest satisfaction.

You’ll coach teams, manage shifts, and uphold safety standards while delivering WOW service. Availability for weekends and evenings is expected.