Onsite Service & VMI Solutions Specialist

MSC Industrial Supply Co.; Kearny (NJ); On-site; USD 28,000 - 42,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an On-Site Service Specialist Level 1 to deliver exceptional customer service and manage inventory at large on-site locations.

The role supports procurement, order placement, and MSC ControlPoint Solutions including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative drives MSC’s value through on-site engagement and collaboration with internal and external stakeholders.

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Proficiency in Microsoft Office and general computer literacy.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations).
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Receive, unpack, and restock products at all points of use.

Skills

Customer service

Telephone sales

Inventory management

Vendor Managed Inventory

Problem solving

Communication

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

MSC Industrial Supply Co. is seeking an On-Site Service Specialist Level 1 to deliver exceptional customer service and manage inventory at large on-site locations.

The role supports procurement, order placement, and MSC ControlPoint Solutions including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative drives MSC’s value through on-site engagement and collaboration with internal and external stakeholders.