Onsite Inventory & Service Specialist

MSC Industrial Supply Co.; Butler (IN); On-site; USD 28,000 - 41,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an On-Site Service Specialist level 1 to deliver exceptional customer service at large customer locations. You will assist with procurement, ordering, and managing MSC ControlPoint Solutions including VMI, vending, and crib systems, driving value through on-site engagement.

The role emphasizes solution optimization, collaboration with stakeholders, and maintaining stock levels while promoting customer loyalty and satisfaction. Travel may be required up to 10%.

Qualifications

• High School Diploma or equivalent.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Knowledge of MSC solutions and services.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Maintain 6S standards and log daily activities in Salesforce.

Skills

Customer service

Sales experience

Inventory management

MS Office

Communication

Education

High School Diploma

Tools

Salesforce

Job description

MSC Industrial Supply Co. is seeking an On-Site Service Specialist level 1 to deliver exceptional customer service at large customer locations. You will assist with procurement, ordering, and managing MSC ControlPoint Solutions including VMI, vending, and crib systems, driving value through on-site engagement.

The role emphasizes solution optimization, collaboration with stakeholders, and maintaining stock levels while promoting customer loyalty and satisfaction. Travel may be required up to 10%.